Primrose
Shipping Info
Returns & Refunds Policy
Postage Charges
We ship all our Orders with Australia Post, as this has been the most reliable service we have used over the 20+ years.
Our options are Flat Rate and usually we keep the shipping costs to a minimum for our customers, which also includes a small discount on actual shipping costs.
Shipping Options
Tracked Letter Post
Starting from $4.99 we offer this option for small items like Photopolymer Stamps, Die Sets, Stencils, Mini Kits and Die Cuts/Embellishments.
Parcel Post
Most of our Orders we ship are larger sized parcels, Including Ink Pads, Jars and Spray Bottles.
Starting from a discounted rate of $10!
FREE SHIPPING
You can now earn Free Shipping with our Loyalty Rewards - Wild Hearts Club.
among many other rewards towards your order totals.
Due to rise in Shipping costs we are unable to to offer Free Shipping on every order.
Express Options also available
Due to our Regional area, our express Postage options still will have 1 day lead time, due to getting items to Metro areas.
We are happy to offer Express Shipping,just note it may not be next day etc.
Express Shipping to Delivery to metro areas usually takes 2 days.
Sydney - 2 Days
Melbourne - 4 Days
Queensland - 3 Days
South Australia - 4 Days
Western Australia - 7 Days
Tasmania - 5 days
If you choose a Shipping option where there is underpaid shipping we will email a invoice before items will be shipped.
Home Delivery
We also offer a Home Delivery Service.
We offer this in some regions daily, and some regions once a week.
This is a express option, therefore we do sometimes charge a fee.
You will find this option in the Checkout/Shipping options.
Regions Serviced:
Southern Highlands:
Robertson, Burrawang (Daily)
Fitzroy Falls, Moss Vale, Bowral, Mittagong (Once a Week) - Fee will be required
Illawarra: Tullimbar, Calderwood, Albion Park Message Us
Please message us for info on our available regions.
Click N' Collect
We also have a FREE Pick Up option for customers within a small region.
tis service is free, collection is from our residential address.
Available within hours of 10am - 7pm (SMS 0474874820 for your collection Time).
